Commitment to Accessibility
Ameristar Casino Council Bluffs is committed to providing guests with access to information, services, and facilities, regardless of disability status. To that end, Ameristar Casino & Hotel offers a number of accessible rooms and built-in accessibility features in its facilities. The Ameristar Casino & Hotel website also incorporates elements that provide accessibility to guests with disabilities.
Requests for Reasonable Accommodations
Guests who need a reasonable accommodation to access information, services, or facilities at Ameristar Casino & Hotel or via the Ameristar Casino & Hotel website should call us at 712-328-8888 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Guests should include contact information such as an email address or telephone number at which they can be reached. Ameristar Casino & Hotel may need sufficient notice to provide a reasonable accommodation, depending on the nature of the requested accommodation. Ameristar Casino & Hotel welcomes calls from guests who use telephone relay services.
Guests with disabilities who experience accessibility issues with our website may notify us by calling us at 712-328-8888. In your communication to us, please specify the nature of the accessibility difficulty, including the web address, that may have presented an accessibility challenge.
Links to Third Party Websites
The Ameristar Casino & Hotel website contains links to certain websites hosted and controlled by third party entities. Ameristar Casino & Hotel does not make representations with regards to the accessibility of these websites and is unable to remediate barriers to access that users with disabilities may experience in using such websites.